We're thinking of you
COVID-19 • New update
Dear artist friends,
At iskn, we decide to stay positive. And we hope you do too. It is in these moments of collective sacrifice that we must continue to smile, to create, and to give nothing away. Our teams work in security #stayathome but we need you to go forward towards better days to come. We must be strong together to continue to tell, celebrate and inspire creativity with Repaper!
Exceptional offer: -50€ / -$50 / -£40 on the Repaper collection with the code STAYATHOME
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Closure of our points of sale
For everyone's health, the majority of our points of sale (FNAC, Cultura, Darty, Boulanger, Galeries Lafayette, The Conran Shop, Adam Montparnasse, Merci, Le BHV Marais, Espace Culturel Leclerc, MoMA New York, etc) are closed and will remain closed until further notice. To find out more, please contact these stores or visit their websites. During this period, our website iskn.co will remain available for all orders.
Our e-shop will remain open
We continue to deliver to your home (in Europe via UPS, in the United States via USPS & UPS) but delays are to be expected depending on carriers who now take exceptional sanitary barrier measures to ensure the safety of all, whether at their warehouses, in transit, and during deliveries. For the time being we recommend to avoid any delivery outside of your home and give preference to residential delivery. Delivery by UPS apply to all geographies except for unserved territories, which can be found here.
Product return & exchange
In Europe & the United States:
Since the health and well-being of our communities, partners and employees is our ultimate priority, all our offices will be closed from now on until further notice. However, our teams remain mobilized remotely to respond to all inquiries. For any product return or exchange request, we invite you to follow the procedure detailed here, within an extended period of 60 days following the purchase. Exceptionally, we will ask you not to return the product immediately, and to follow the instructions that will be given by our teams. Return and refund will simply be postponed.
For further questions
In order to limit the spread of the Coronavirus (COVID-19), we are mobilized to assist you. As the situation is complex and rapidly evolving, we will keep you informed as soon as possible on our website, our social networks, and for any question via our customer service email@example.com. We remain at your service but our response times are extended. During containment, take good care of yourself and your loved ones. We hope to stimulate inspiration and creativity through drawing. All iskn employees thank you for your trust and hope to see you again soon. Now to your pencils! ✏️