💗 Mother's Day pack 💗 Repaper Faber-Castell + Repaper Ring Pack at £169 instead of £213.

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    Frequently asked questions

    USING REPAPER

    • How to connect Repaper to a computer?

      For use on a Windows PC or Mac, you must install the Repaper Studio application on your computer. Launch the application and connect Repaper to your computer using the USB cable included in the package.

      How to start your tablet depends on the model:

      • Repaper Faber-Castell: Press the power button on the side of the tablet.

      • Repaper xLite: No additional action is required; the tablet turns on automatically when connected to your computer.

    • How do I connect Repaper to a mobile device?

      Only the Repaper Faber-Castell tablet can be used with iPhone, iPad, Android smartphone or tablet.

      To connect the Repaper Faber-Castell to your iPhone, iPad or Android smartphone, you must install the iOS or Android version of the Repaper Studio application, and activate the Bluetooth of your device. The connection is made from the Repaper Studio application.

    • How to use Repaper without a screen?

      Only the Repaper Faber-Castell tablet can be used without a screen.

      To activate the screenless mode, turn on your tablet, then press the power button again briefly: the front LED turns pink.

      Start drawing & writing. Your creations will be saved in the tablet's internal memory.

      Use the buttons on your tablet to create new pages or layers.

      Import your creations later into the Repaper Studio application.

    • How do I use Repaper with other software?

      You can use Repaper with third-party software on Windows PCs and Macs. Simply connect Repaper to your computer. Start and keep the Repaper Studio application open so you can use Repaper with your other software.

      Repaper is automatically detected as a graphics tablet.

    • How to erase with Repaper?

      Repaper Studio is the application dedicated to iskn tablets that brings your creations to life and allows you to manage their different usages.

      With Repaper Studio, you can

      - draw & write,

      - import the creations saved on your iskn tablet,

      - configure your tablet according to your needs,

      - establish the connection with third party software to use your iskn tablet as a graphic tablet.

    • How to color a digital drawing with Repaper?

      To color your digital creations, you can use the color palette in the Repaper Studio application: color wheel, dropper, HEX, RGB and HSV color codes.

    • What are the buttons on the Repaper tablet for?

      The buttons on the Repaper tablets provide quick access to key features, independent of the Repaper Studio application.

      For optimal use of Repaper, these buttons have functions specific to each usage mode and can be set up according to your needs to be used on a Windows PC or Mac.

    USING REPAPER STUDIO

    • Why do I need the Repaper Studio application?

      Repaper Studio is the application dedicated to iskn tablets that brings your creations to life and allows you to manage their different usages.

      With Repaper Studio, you can

      • draw & write,

      • import the creations saved on your iskn tablet,

      • configure your tablet according to your needs,

      • establish the connection with third party software to use your iskn tablet as a graphic tablet.

    • How to get the Repaper Studio application?

      Repaper Studio is a free application. You can download the Windows PC or Mac version from our website. The mobile version is available on Google Play for Android devices, and on the App Store for iOS devices.

    • What are the features offered in Repaper Studio?

      The Repaper Studio application offers many functions to bring your creations to life:

      • Drawing: tool choice & settings, layer management, paper choice, replay videos of your drawings, image import, saving and exporting drawings...

      • Import : Import your creations saved on your tablet to give them the final touch in Repaper Studio or in your favorite software

      • Configuration: Set up your tablet to use it with other software and customize its buttons.

    • What are the possible export formats with Repaper Studio?

      To export your creations from the Repaper Studio application, you can choose between the following formats:

      • JPG (300 PPI)

      • PNG (300 PPI)

      • PSD (300 PPI)

      • SVG (vector)

      • MP4 (video)

    SPECIFICATIONS & COMPATIBILITIES

    • How does Repaper work?

      Our tablets are intelligent digital surfaces that function thanks to a unique technology, protected by 24 international patents.

      The tablet's magnetic sensors follow the signals of the magnetic ring to transcribe your strokes on screen.

      In addition, the Repaper tablets have 8,192 pressure levels to accurately reflect the pressure of the pen on the paper on the screen.

      The iskn tablets are used with their dedicated application, Repaper Studio.

    • Is the graphic tablet is compatible with any type of pencil and paper?

      With the Repaper Ring magnetic ring, use your favorite pencils, from the most basic to the most beautiful pencil in your collection.

      Repaper Ring comes in two sizes:

      • Size S (supplied with the tablet) compatible with drawing tools up to 7.3 mm (0.28 inch) in diameter.

      • Size M (with the Repaper Ring pack on our website) compatible with drawing tools up to 8.1 mm (0.31 inch) in diameter.

      For drawing, you can use any type of A5 paper (up to 180 gsm).

    • What are the differences between Repaper Faber-Castell and Repaper xLite?

      Repaper Faber-Castell and Repaper xLite are intelligent digital surfaces that retain the natural, unparalleled feel of pen and paper while taking advantage of the unlimited possibilities of digital technology.

      Faber-Castell Repaper is the most powerful tablet in its category, with three possible uses:

      - Draw & write with the Repaper Studio app on your computer (USB) or iOS & Android device (Bluetooth).

      - Draw & write with third-party software on your computer (USB).

      - Draw & write without a screen, without being connected to your computer or mobile device (up to 6 hours of battery life).

      Repaper xLite is used exclusively on a computer (USB), with the Repaper Studio application or third-party software.

    • Which devices are compatible with the iskn tablet ?

      Depending on the model of your Repaper tablet, see below for minimum requirements.

      Repaper Faber-Castell :

      • MacOS 10.13 High Sierra

      • Windows 10

      • iOS 11 and Bluetooth(R) Low Energy 4.0

      • Android 7.0 and Bluetooth(R) Low Energy 4.0

      Repaper xLite:

      • MacOS 10.13 High Sierra

      • Windows 10

    • What are the software compatible with Repaper?

      Repaper is compatible with all third-party software and applications (Windows and macOS) that work with a graphics tablet: drawing & animation software, text & PDF editors, presentation software, online collaboration platforms, video conferencing systems, etc.

    PURCHASE & DELIVERY

    • Where to buy iskn products?

      You can purchase all our products on our website https://www.iskn.co.

      We ship to the following countries:

      • European Union: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden.

      • Europe outside the EU: Andorra, Guernsey, Isle of Man, Jersey, Liechtenstein, Monaco, Norway, San Marino, Serbia, Ukraine, United Kingdom.

      • USA* (*Not included: Alaska, American Samoa, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Puerto Rico, Virgin islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific)

      For any purchase on our website we offer you all benefits of a special service: free shipping, exclusive offers and a privileged customer service.

    • What are the delivery times and costs?

      When you order on our website, you can choose the delivery method for your parcel: standard or express.

      EUROPE

      • France:

      UPS Standard - €9.90 Free with a spend of over €80 : 3 to 5 days from the date of shipment.

      UPS Express Saver : 48h to 72h from the date of shipment.

      • Germany, Italy, Luxembourg, Netherlands, Spain, Isle of Man, Greece, Austria, Belgium, Denmark, Finland, Ireland, Portugal, Sweden, Monaco:

      UPS Standard - €9.90 Free with a spend of over €80 : 3 to 6 days from the date of shipment.

      UPS Express Saver : 48h to 72h from the date of shipment.

      • Bulgaria, Croatia, Czechia, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia:

      UPS Standard - €9.90 Free with a spend of over €80 : 3 to 6 days from the date of shipment.

      UPS Express Saver - 25,99€ : 48h to 72h from the date of shipment.

      • Serbia & Ukraine:

      UPS Express Saver - 59,99€: 48h to 72h from the date of shipment.

      • Andorra, Guernsey, Jersey, Liechtenstein, Norway, San Marino:

      UPS Standard - 24,99€ : 3 to 6 days from the date of shipment.

      UNITED KINGDOM

      UPS Standard - £17.90 Free with a spend of over £80 : 3 to 6 days from the date of shipment.

      UPS Express Saver - £27.99: 48h to 72h from the date of shipment.

      We deliver your packages Delivered Duty Paid.

      We take care of shipping costs, taxes, formalities, and customs.


      USA

      UPS Ground - $14.90 Free with a spend of over $80 : 4 to 7 days from the date of shipment.

      UPS 2nd Day Air - Depending on the state the shipping cost for UPS 2nd Day Air is between $ 19.99 and $ 25.99 : 48h to 72h from the date of shipment.

    • What are the payment options?

      You can pay on our site by credit card (Visa, Mastercard, ApplePay, American Express) or with PayPal. 

    • What is the product return policy?

      For the 2023 holiday season, all orders placed between November 1st and December 31 2023 can be returned until January 31 2024.

      To ensure that the return goes as smoothly as possible, please make sure that you return all items (packaging included) in their entirety.

      Return fees are set at €/$ 9.90 (UK: £17.90) for most of the countries.

      Exceptions to this are returns from Andorra, Guernsey, Jersey, Liechtenstein, Norway, San Marino and Switzerland. Return shipments from these countries are at the customer's own expense.

      Our standard 30-day return policy will again apply to all orders placed on or after January 1, 2024.

    • Are the iskn products covered by a manufacturer warranty?

      All iskn products are covered by a two-year manufacturer's warranty. To exchange your iskn product, please contact the customer service of the store where you made your purchase.

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    £10 discount

    when subscribing to our Newsletter, for purchases over £100.

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    Free standard delivery
    for purchase over £80

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    30-day returns
    on all products

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