Frequently asked questions

Some advice and answers from the iskn Team
Where to buy iskn products?

You can purchase all our products on our website www.iskn.co

We ship to the following countries:

European Union: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Ukraine, United Kingdom.
Europe outside the EU: Andorra, Guernsey, Isle of Man, Jersey, Liechtenstein, Monaco, Norway, San Marino, Switzerland.
USA (except Alaska, American Samoa, Guam, Hawai, Marshall Islands, Northern Mariana Islands, Puerto Rico, Virgin islands, Amred Forces Americas, Armed Forces Europe, Armed Forces Pacific)

What are the times and costs of delivery?

When you order on our website, you can choose the delivery method for your parcel: standard or express.

Standard :

Preparation of your order between 3 and 5 working days
Delivery time according to destination
Cost : for an order of more than 40€, shipping is free.

Express :

Preparation of your order between 3 and 5 working days
Delivery from 48h to 72h via UPS.
Cost : 14,90 €/£; $19,99.

What is the product return policy?

If you are not satisfied with your purchase, you have a 30-day withdrawal period.
To ensure that the return goes as smoothly as possible, please make sure that you return all items (packaging included) in their entirety. Returns are free of charge for most geographical areas.
All returns from Andorra, Guernsey, Jersey, Liechtenstein, Norway, San Marino and Switzerland will be charged to the customer.

Which accessories are compatible with Repaper?

You have just purchased Repaper, you will find here all the accessories compatible with your tablet.

If you own a Slate, your accessories such as The Pen, The Ring or The Tip work on Repaper.

Which devices are compatible with the iskn tablet ?

Repaper is compatible with the devices PC Windows, Mac, iPad, iPhone and Android smartphones.

How do Repaper and The Slate 2+ work?

Ours tablets are intelligent digital surfaces that work with a unique technology, protected by 24 international patents.

The magnetic sensors on the tablet follow the signals of the magnetic ring to record your tracks on the screen.
Repaper/The Slate 2+ are used with their dedicated application: Repaper Studio.
Use the Repaper Studio application everywhere to bring your ideas to life.

What are the differences between Repaper and The Slate 2+?

Repaper takes a technological step forward to offer all creative people full creative freedom:

  • A true track thanks to its 8,192 pressure levels.
  • State-of-the-art precision thanks to better contact detection.

The Slate 2+ provides uncompromised, cost-effective access to iskn’s unique technology.

Which devices are compatible with Repaper and The Slate 2+?

Repaper, The Slate 2+ et Repaper Studio are designed to work with all the latest and most widely-used devices.

To consult the minimum requirements : https://www.iskn.co/fr/repaper/compatibility

Can I use The Ring or Repaper Ring™ without my iskn tablet?

The Ring and Repaper Ring™ cannot be used without iskn tablets.

The magnetic sensors on the tablet follow the signals of the magnetic ring to record your tracks on the screen.
This is how Repaper and The Slate can scan and display your tracks on your iPad, iPhone, Android smartphone, PC and Mac in real time.



It is not possible to use these two accessories with other brands of graphic tablets.

What can I find in the “Repaper Lauch Pack”?

This pack contains :

1 x Repaper
1 x Repaper Ring™ (size S)
1 x Repaper Stylus
1 x Castell 9000 2B graphite pencil from Faber-Castell
2 x Repaper clips
1 x A5 paper sketchbook
1 x micro USB cable
1 x quick start guide
1 x legal notice

1 Repaper Ring™ (Pack) :

1 x Castell 9000 2B graphite pencil from Faber-Castell
2 x Repaper Ring™ (2 magnets + 2 size S adapters)
2 x adapters (size M)

1 x sleeve

This offer is priced at €259, a saving of €48. Quantity limited to 1000 pieces.

What can I find in the “Repaper Christmas Pack”?

This pack contains :

1 x Repaper
1 x Repaper Ring™ (size S)
1 x Repaper Stylus
1 x Castell 9000 2B graphite pencil from Faber-Castell
2 x Repaper clips
1 x A5 paper sketchbook
1 x micro USB cable
1 x quick start guide
1 x legal notice

1 Repaper Ring™ (Pack) :

1 x Castell 9000 2B graphite pencil from Faber-Castell
2 x Repaper Ring™ (2 magnets + 2 size S adapters)
2 x adapters (size M)

1 x Sleeve
1 x Pencil case



This offer is priced at €269, a saving of €62. Quantity limited to 1000 pieces.

What can I find in the “Slate 2+ Economy Pack”?

This pack contains :

1 x The Slate 2+
1 x The Ring (size S)
1 x pencil
2 x Clips
1 x sketchbook
1 x micro USB CABLE
1 x legal notice

1 The Ring (pack) :
1 x iskn pencil
2 x The Ring (2 magnets + 2 size S adapters)
2 x adapters (size M)

1 x Sleeve
1 x Pencil case

This offer is priced at 159€, a saving of 67€.

What can I find in the “Slate 2+ Economy Pack”?

This pack contains :

1 x The Slate 2+
1 x The Ring (size S)
1 x pencil
2 x Clips
1 x sketchbook
1 x micro USB CABLE
1 x legal notice

1 The Ring (pack) :
1 x iskn pencil
2 x The Ring (2 magnets + 2 size S adapters)
2 x adapters (size M)

1 x Sleeve
1 x Pencil case

This offer is priced at 159€, a saving of 67€.

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